Nobody should ever complain about permit for the Northern Cape ever again.
I had a sudden job come up and needed a transport (import, export permit) for snakes I use in training. I got a number and phoned it. Firstly they answered (unlike most permit offices). I got put through to Marietjie Smit and she answered straight away unlike other permit offices I have dealt with. She told me exactly what I needed and sent me an email partially filled in already. When it did not go through she emailed it from her personal account as well.
She referred me to Leon Muller who explained the permit conditions etc to me. He also answered his cell phone straight away. He basically said if I comply with certain conditions the permit should be granted.
I filled out the forms and sent them last night. It cost me R50 unlike other places who charge R200 and then after 6 months you are still waiting.
This morning at 09h11 while checking emails I saw I received my permit. Now you tell me where you will get better service than that.
Take a bow Northern Cape nature conservation.